Nagaland, India
Creative and strategic support to help your business thrive.
We offer commercial advice and strategy on topics ranging from occupancy growth and pricing to expansion into new source markets and diversifying your channels. Alongside you, we can create a goal-oriented plan to make a meaningful difference to your business. From the initial planning phase, we can either act as an additional pair of hands to deliver, or upskill your team through training and coaching to help them implement.
For some businesses, a competitor and internal review to focus on strengthening brand positioning is the starting point. For others, it’s looking at the guest experience to identify gaps and prioritising areas to improve to truly stand out from the crowd. These fractional commercial, sales and marketing services can help you achieve your goals without the cost of a full time senior hire.
Talk to us about the barriers you face and we can work with you to find the right path forward.
Giraffe in Naboisho Conservancy, Kenya
Representation to the travel trade in the UK, USA and beyond.
We help connect you to new and existing tour operators and travel designers. We can review your existing agent business, identify areas for growth, target new segments and expand your reach. As well as sales training and collateral creation we can organise small bespoke events and represent you at trade-shows.
In a world with increasing numbers of tour operators and private travel designers, having a team that understands and knows the industry is of huge value.
Our experience spans both hotel and DMC representation, each requiring a tailored approach. We strike a balance between expanding your exposure to new business and maintaining existing relationships to keep confidence and knowledge levels high.
We also have extensive experience of DMC tenders from both sides, as product managers at luxury tour operators and within the commercial team of DMCs. This is a specialist area where our support can add true value.
Ahangama beach, Tekanda Lodge, Sri Lanka
An additional resource for a project where time, hands or skills are needed.
Both Kate and Katie have extensive experience in a variety of project work, with a drive to deliver excellent quality and meticulous attention to detail. Our experience includes new property launches, new websites, product management review, DMC tenders, setting up new destinations for tour operators, and more. We can also copywrite and copy edit, and assist with image sourcing to reduce reliance on stock imagery.
We can join as part of your team or manage the overall project, with clear goals and deliverables from the start.
Finally, if additional specialist skills are needed, we have a little black book of contacts to support us.
San woman, Makgadikgadi, Botswana
Evolve how your brand presents itself to an ever-changing travel landscape.
In an increasingly digital world, the way your business presents itself to potential travellers and the trade is ever-more important. We love to work with companies looking to refresh their visual identity and brand voice to adapt and evolve.
With a strong eye for imagery, content, writing and editing, combined with our industry experience, we add real value in this space. We can act as the often-needed bridge between your business and specialist design agencies who lack the context of the needs of travellers, hotels and tour operators.
Identifying your key strengths, let us help you transform and evolve your brand, staying true to your values whilst creating an inspiring, engaging visual identity. This includes market research, user journey mapping, and alignment across all digital platforms.